FAQ

Frequently asked questions.

Answers to the most common questions about the AnyTrip App: accounts, Plus subscriptions, coverage, privacy, and troubleshooting. For anything else, Contact is the fastest way to reach us.

Accounts

Plus subscription

New features

Troubleshooting

Other

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Frequently asked questions.

Accounts

What are accounts for?

Do I need an account to use AnyTrip?

How do I update my account email?

How do I delete my account?

How do I reset my password?

Plus subscription

What is AnyTrip Plus, and why should I subscribe?

What's included in Plus?

How do I get a Plus subscription?

How do I link my subscription to an AnyTrip account?

How do I cancel my Plus subscription?

Can I get a refund?

Can I use Plus on more than one device?

I got a new device. How do I keep my Plus subscription?

Can I move my favourites to a new device?

I switched from Android to iOS (or vice versa). Can I keep my subscription?

How do I access my Plus subscription on the web?

New features

When will you add Western Australia (or other regions)?

I have a feature idea, can you add it?

Troubleshooting

Why isn't my vehicle moving on the map?

How do I report wrong data?

I have a complaint about a driver, service, or school bus.

I lost something or need to buy a ticket.

Other

How does AnyTrip use my data?

Can I use your API?

Do you have historical data?

Can I get in touch with you?

Can I use a screen recording of AnyTrip in my YouTube video?

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